Approve and send AI responses
AI output is screened for privacy risks and prompt injection. Replies remain drafts until you enable sending, and every tool can be turned on or off individually.
Every guest message, answered on time.
Our guest messaging software brings Airbnb, Vrbo, Booking.com, email, and SMS into a single inbox, then sends check-in instructions, arrival reminders, and review requests on the schedule you set. AI drafts replies to inquiries and reservations in your voice, and writing tools work in every message editor.
Free 30-day trial No credit card requested No demo required
One inbox, drafts ready before you open it
One inbox, every channel
Direct connections to Airbnb, Vrbo, and Booking.com, plus many additional channels through our channel manager including Expedia, Google Vacation Rentals, and Marriott Homes & Villas. Email and SMS conversations sit in the same inbox as every channel thread.
Take your inbox on the go
The Lodgix Admin app brings the same unified inbox to your phone, so you can read and answer guest messages wherever you are. Lodgix Admin is included with every Lodgix plan at no additional cost.
Never miss a message
Push notifications reach your phone and browser as soon as a guest writes or a booking comes in. Choose which events alert you, right from your inbox notification settings.
Messages that go out on their own
- Check-in instructions sent ahead of arrival
- Arrival-day reminders timed to the reservation
- Mid-stay check-ins while the guest is on property
- Review requests sent after checkout
- Custom triggers built from any reservation event
- AI-drafted replies to new inquiries, held for your review
- Your own AI answering inquiries and sending replies through the Lodgix MCP Server
Questions we hear most
Does Lodgix combine Airbnb, Vrbo, and email in one inbox?
Yes. Direct connections to Airbnb, Vrbo, and Booking.com, plus many additional channels through our channel manager including Expedia, Google Vacation Rentals, and Marriott Homes & Villas. Email and SMS conversations land in that same inbox, next to every channel thread.
Will AI send messages to guests without me approving them?
No. AI output is screened for privacy risks and prompt injection. Replies remain drafts until you enable sending, and every tool can be turned on or off individually.
Can I automate check-in instructions and review requests?
Yes. Scheduled messages like check-in instructions, arrival reminders, and review requests are built as automations, so once you set the trigger, Lodgix sends them for you.
Can my own AI assistant answer guests for me?
Yes. Connect your own AI tools (Claude, ChatGPT, Gemini, or any MCP client) to your Lodgix data through the Lodgix MCP Server. Read access comes as standard, and opt-in write access lets your assistant answer inquiries and send guest messages. You switch it on yourself in your account settings. Details are on the AI page.
Does guest messaging work over SMS?
Yes. SMS conversations sit in the same unified inbox as your channel and email messages.
Clear your inbox without ignoring anyone.
Connect your channels and the first drafts will be waiting in your inbox.
Free 30-day trial No credit card requested No demo required